9474439 Canada Inc.

 

Privacy Policy

Effective Date: November 1st, 2025

 

The protection of your personal information is a priority for 9474439 Canada Inc.. This privacy policy (the "Policy") describes how we collect, use, communicate (share), and retain your personal information, in accordance with applicable laws in Quebec and Canada, notably the Act respecting the protection of personal information in the private sector (commonly known as "Bill 25").

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1. Person in Charge of the Protection of Personal Information

 

The person in charge of the protection of personal information at 9474439 Canada Inc. is:

Name: Mathieu Durand
Title: President
Contact Information:

Email: info@flexcontroller.ca
Phone: +14505018894
Mailing Address: 389, Principale, Upton (Qc), J0H 2E0, Canada

For any questions regarding the processing of your personal information, please contact this individual.

 

2. Types of Personal Information Collected

 

We collect the following personal information when you use our website or services:

• Contact Information: Name, email address, phone number, mailing address.

• Payment Information: Credit card details (processed by a secure third party; we do not have direct access to this information).

• Technical/Navigation Data: IP address, browser type, pages visited, duration of visit, location data, via cookies or similar technologies.

 

3. Purposes of Collecting and Using Personal Information

 

We collect and use your personal information for the following purposes:

• To provide the requested services or products.

• To process your transactions and orders.

• To communicate with you regarding your account or our services.

• To improve our website and service offerings.

• To send you marketing communications (only if you have consented separately).

• To ensure the security of our systems and prevent fraud.

 

4. Means by Which Information is Collected

 

Your personal information is collected:

• When you fill out a contact or registration form on our website.

• When you make a purchase.

• Automatically via cookies when you browse the site.

 

5. Communication (Sharing) of Personal Information

 

We may share your personal information with the following entities:

• Third-party service providers: (e.g., web hosting services, payment processors, web analytics tools, email marketing services) who help us operate our website and services. These third parties are contractually obligated to protect your information and comply with Bill 25.

• Government authorities: If required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

 

6. Retention Period for Personal Information

 

We retain your personal information only for the duration necessary for the purposes for which it was collected, unless otherwise required by law. For example, transaction data is kept for 5 years for accounting purposes. Once the period has passed, the information is securely destroyed.

 

7. Security Measures

 

We have implemented reasonable physical, technical, and administrative security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include, but are not limited to: SSL encryption, firewalls, access controls, etc.

 

8. Your Rights Under Bill 25

 

As a resident of Quebec, you have the following rights regarding your personal information:

• Right of access and rectification: You can request access to the personal information we hold about you and request that it be corrected if it is inaccurate or incomplete.

• Right to withdraw consent: You can withdraw your consent to the collection, use, and disclosure of your personal information at any time, subject to legal or contractual restrictions.

• Right to data portability: You can request to receive a structured, machine-readable copy of the personal information you have provided to us.

• Right to information: You have the right to be informed about the use of your personal information and the consequences of withdrawing consent.

To exercise these rights, please contact the person in charge of the protection of personal information mentioned in section 1.

 

9. Complaints to the CAI

 

If you believe that the processing of your personal information does not comply with applicable laws, you may file a complaint with the Commission d’accès à l’information du Québec.

 

10. Updates to this Policy

 

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The effective date above will be adjusted accordingly. We encourage you to regularly review this page for the most recent version.